Privacy Policy
Privacy Policy
Effective date: 30-09-2026
PMT YachtsPro Trading LLC (“we”, “us” or “our”) is responsible for the personal information we collect through pmtyachtspro.com and our booking and enquiry channels.
This policy explains what information we collect, why we use it, how it may be shared and how you can contact us about your privacy.
1. Information We Collect
Depending on your interaction with us, we may collect:
Your name, email address, telephone number and WhatsApp number.
Booking details, including dates, guest numbers, yacht preferences and special requests.
Billing details, payment references and transaction confirmations.
Information contained in your enquiries and correspondence.
Passenger identification details where necessary for the booking or required by authorities.
Device, browser, IP address and website interaction information through the technologies described below.
Please provide only information relevant to your enquiry. Do not send payment-card details through ordinary email or WhatsApp.
2. How We Use Your Information
We use relevant information to respond to enquiries, prepare quotations, arrange services, administer payments, communicate booking updates and provide customer support.
We may also use information to maintain required business records, prevent misuse, meet legal obligations and measure website or advertising performance where permitted.
We process information with your consent or where another basis permitted by applicable law applies, including steps you request before booking and performance of your booking agreement.
3. Marketing Communications
Where you have agreed to receive marketing, we may send offers and updates by email, WhatsApp or other selected channels.
You can withdraw your marketing consent at any time by using an available unsubscribe option or contacting bookings@pmtyachtpro.com.
Withdrawing marketing consent does not prevent us from sending necessary communications about an existing booking.
4. Cookies, Analytics and Advertising
Our website may use cookies and similar technologies for essential functions, analytics and advertising measurement.
Where enabled, tools such as Google Analytics, Google Ads and Meta technologies may collect information about visits, interactions and advertising referrals. Advertising tools may also support remarketing and conversion measurement.
Where enhanced conversion measurement is enabled and permitted, selected contact information may be securely hashed and shared with the relevant advertising platform for matching and measurement.
Where required, non-essential technologies will operate only after you give consent. You can change your preferences through the website’s cookie controls, where available, and manage cookies through your browser.
5. Who We Share Information With
We share information only where relevant to the stated purpose, including with:
Yacht operators and activity providers fulfilling your booking.
Payment processors and financial service providers.
Website hosting, CRM, email, messaging and IT service providers.
Analytics and advertising providers, according to the applicable permissions.
Authorities or professional advisers where legally required or necessary for a legal matter.
We do not sell your personal information.
6. International Processing
Some service providers may process information outside the UAE. Where this occurs, we apply safeguards required by applicable data-protection law.
7. Retention and Security
We retain personal information for as long as needed for its purpose and applicable legal, accounting or dispute-resolution requirements. Retention periods vary by record type.
We use appropriate technical and organizational measures to protect information. No online system can guarantee complete security.
8. Your Privacy Rights
Subject to applicable law, you may request access to your information, correction of inaccurate information, deletion, restriction of processing or transfer of eligible information.
You may also withdraw consent and object to relevant processing, including direct marketing.
Contact bookings@pmtyachtpro.com to make a request. We may need to verify your identity. Certain records may need to be retained despite a deletion request.
9. Children and Guest Photographs
Bookings should be made by adults. Information about children should be provided by a parent, guardian or authorized adult only where necessary for the service.
We will seek appropriate permission before using identifiable guest photographs or videos for our promotional materials, including permission from a parent or guardian for children.
10. External Services
Links to payment platforms, WhatsApp, social media and other external services may take you to services with their own privacy policies. Please review those policies when using them.
11. Policy Updates
We may update this policy to reflect changes in our services, technology or legal requirements. The latest version will appear on this page with its effective date.
Contact Us
PMT YachtsPro Trading LLC
Email: bookings@pmtyachtpro.com
Phone: +971 50 323 3803
Business address: Dubai Marina Walk, Opposite of Spinneys Super Market, Dubai Marina, Dubai, UAE.